The Physical Language of Listening
Active listening is a physical process which transcends simply hearing. Your body language speaks on your behalf as to whether you are fully present and engaged . . . • Make eye contact.
• Nod your head; confirm.
• Use your eyebrows and expressions of emotions to show that you're paying attention. • Lean forward.
• Listen patiently to demonstrate respect and sensitivity.
• Open your physical presence to encourage them to continue.
Active listening is a physical process which transcends simply hearing. Your body language speaks on your behalf as to whether you are fully present and engaged . . . • Make eye contact.
• Nod your head; confirm.
• Use your eyebrows and expressions of emotions to show that you're paying attention. • Lean forward.
• Listen patiently to demonstrate respect and sensitivity.
• Open your physical presence to encourage them to continue.
( Susan C. Young )
[ The Art of Communication: 8 ]
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