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Category: best-keynote-speakers
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  1. Susan C. Young _ The Art of Connection: 8 Ways

    Push versus Pull Marketing. Who wants to be pushed around? I certainly don't. Statements push and questions pull. Don't you prefer the latter? Questions pique interest and can keep the dialogue flowing when your other alternatives aren't as attractive or magnetic.
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  2. Susan C. Young _ The Art of Connection: 8 Ways

    In sales, this tactic comes across as pushy, arrogant, and uncaring. It doesn't have to be this way. Admittedly, it may take great restraint to resist the temptation to dominate a conversation, but when you do, you are rewarded with an appreciation for your interest and attentiveness. Simply by changing your approach and becoming a discovery expert, you will receive relevant answers for how to better connect and serve others.
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  3. Susan C. Young _ The Art of Connection: 8 Ways

    Well-crafted and open-ended questions typically begin with What, Why, When, Who, How, and Where, all of which can prompt the most delightful of conversations.
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  4. Susan C. Young _ The Art of Connection: 8 Ways

    Curiosity adds depth to what you know and to your life experience.
    book-quotetrustbest-motivational-speakerscommunication-skills

  5. Susan C. Young _ The Art of Connection: 8 Ways

    Whether you master the art of asking questions to become a skilled communicator, start conversations, or to connect in a more meaningful way, questions can help you build rapport and strengthen relationships.
    book-quotetrustbest-motivational-speakerscommunication-skills

  6. Susan C. Young _ The Art of Connection: 8 Ways

    11 Benefits of Asking Questions "The important thing is not to stop questioning. Curiosity has its own reason for existing." – Albert Einstein 1. Builds rapport. 2. Nurtures creativity. 3. Grows your knowledge and awareness. 4. Exercises critical thinking and problem-solving skills. 5. Makes the other person feel valued. 6. Helps you make thoughtful decisions. 7. The better our questions, the better our answers. 8. Keeps you agile and open to new ideas. 9. Improves your memory and retention. 10. Helps you stay informed and relevant. 11. Enables you to discover a new world of possibilities you would not have known otherwise."
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  7. Susan C. Young _ The Art of Connection: 8 Ways

    Tell me about yourself" is one of the best icebreakers and conversation openers you can have. Learn to ask questions using this phrase as the guide. Let the other person do the talking and they will think you are the most delightful conversationalist they have ever met. When you make the effort to do this for others, they feel relevant and valued.
    book-quotetrustbest-motivational-speakerscommunication-skills

  8. Susan C. Young _ The Art of Connection: 8 Ways

    What do you do? It's amazing how people will qualify, quantify, judge, assess, and form complete opinions about you based on that one age-old question. It is a boring, uncreative default setting for attempting to engage a new person. Spice it up and try something new. Instead, ask "What do you do for fun?" Your creativity will make you more memorable and help you stand apart from the crowd.
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  9. Susan C. Young _ The Art of Connection: 8 Ways

    People love to talk about themselves. When you provide them with an opening and a platform for them to do so, you will be amazed by how your conversations can blossom.
    book-quotetrustbest-motivational-speakerscommunication-skills

  10. Susan C. Young _ The Art of Connection: 8 Ways

    Use questions to find out where people are, where they want to be, and how you can help them cross the great divide. When I was in real estate, there were times when brand new clients would get into my car for a day of touring and house hunting. In many cases, I had never met them before. My first goal was to break the ice and build rapport as fast as possible so that our time together would be enjoyable, interactive, and successful for all of us.
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  11. Susan C. Young _ The Art of Connection: 8 Ways

    In medicine, prescription before diagnosis is malpractice. Asking the right questions will help you discover a person's needs and concerns so that you can respond intelligently and appropriately.Yet salespeople, consultants, or managers often try to push their solutions on you before they even know what your needs are. This is a fast way to alienate people and push you toward their competitor, isn't it?
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  12. Susan C. Young _ The Art of Connection: 8 Ways

    Open-ended questions open doors for new discoveries and opportunities. They encourage others to speak their truths, share their experiences, and express their ideas.
    book-quotetrustbest-motivational-speakerscommunication-skills
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