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The best service professionals excel at two things in conveying credibility:...
Author:
David H. Maister
Book:
The Trusted Advisor
Viewed:
63 -
Published at:
5 years ago
The best service professionals excel at two things in conveying credibility: anticipating needs, and speaking about needs that are commonly not articulated. For
( David H. Maister )
[ The Trusted Advisor ]
www.QuoteSweet.com
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