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Most of the world's most successful innovators see problems through a different lens from the rest of us. Why didn't Hertz come up with a Zipcar-like product first? Kodak came close to creating a kind of Facebook product long before Mark Zuckerberg did. Major yogurt manufacturers understood that there might be a demand for Greek yogurt well before Chobani founder Hamdi Ulukaya launched what is now a $ 1 billion business. AT& T introduced a "picture phone" at the 1964 World's Fair, decades before Apple's iPhone. Instead of looking at the way the world is and assuming that's the best predictor of the way the world will be, great innovators push themselves to look beyond entrenched assumptions to wonder if, perhaps, there was a better way. And there is.

( Clayton M. Christensen )
[ Competing Against Luck: The ]
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