I suppose it's no surprise that we feel the need to dehumanize the people we hurt-before, during, or after the hurting occurs. But it always comes as a surprise. In psychology it's known as cognitive dissonance. It's the idea that it feels stressful and painful for us to hold two contradictory ideas at the same time {like the idea that we're kind people and the idea that we've just destroyed someone}. And so to ease the pain we create illusory ways to justify our contradictory behavior.
( Jon Ronson )
[ So You've Been Publicly Shamed ]
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