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Empathetic listening is a finely tuned ability to go beyond words to discover...
Author:
Susan C. Young
Book:
The Art of Communication: 8
Viewed:
54 -
Published at:
7 years ago
Empathetic listening is a finely tuned ability to go beyond words to discover the thoughts and feelings which live beneath a person's surface presentation.
( Susan C. Young )
[ The Art of Communication: 8 ]
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